Shipping Policy

We offer FREE Standard Shipping on all merchandise orders that are $75 and over (excluding taxes). Your shipping address must be in Canada. All deliveries are done by Canada Post, Purolator, or UPS.

  • Standard Shipping (Orders $75 and over) - FREE

  • Standard Shipping (Orders under $75) - varies - price shown at checkout

  • FREE Delivery in the Greater Moncton Area during the Covid-19 pandemic

  • FREE Pick-up In-Store (must show valid ID)

 

During Checkout you will see the total price, including taxes, shipping and handling charges, in Canadian dollars before you place your order. Your credit card will be charged in Canadian dollars according to the charges displayed during Checkout. Packages shipped to Canadian addresses do not require a signature for delivery.

The credit card will only be charged once the order is processed and ready for delivery.

 

Shipping Confirmation

 

A shipping confirmation with tracking number will be sent via email to the email address provided when the order is placed. Emails will also be sent when the item is out for delivery and delivered.

 

Out of Stock Items

 

We will notify you if an item is out of stock and will not process the credit card.

 

Track Your Order

 

You can track your shipment at https://www.canadapost.ca/trackweb/en#/home or the tracking number provided after checkout

 

Restricted Hazardous Goods

Some items are considered hazardous materials. These include aerosols and alcohol-based products. They are restricted and required to be shipped by standard, ground-only transportation, due to air transport restrictions and regulations.

Questions? Contact us at info@lsdsalons.com

Exchange/Returns Policy

 

COVID-19 UPDATE​

 

Until further notice, we will not be accepting returns or exchanges due to the recent events. If the item you purchased is defective, please contact us at lsdsalons@gmail.com with details of the product and the defect.

 

  • Gently used Products: 30 days exchange policy. Products must be returned in original packaging and are subject to the discretion of LSD staff.

 

  • Unused Products: 14 days refund policy. Products must be returned unopened in original packaging and are subject to the discretion of LSD staff..

 

  • Appliances: exchange only. No refunds. Appliances must be returned in original packaging including all paperwork. Cords must not be twisted or coiled once removed from packaging. Failure to do so, results in void of warranty. We will honor warranties for local customers however non-locals must contact manufacturer for warranty.

 

  • Final Sale Items (as per Health Canada): Nail products, cosmetics, hair extensions, sanitation products, and any specified items.

  • All gift cards are FINAL SALE.

  • Customer is responsible for shipping costs for returned items

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On Qualifying Orders

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